Project name

Carbon Focus

Key details

Role: UI/UX Designer



Goal: Create template for providing UX services for crypto companies.



Tools: Figma, GPT



Timeline: 3 weeks

Methodology

We combine two proven methods to evaluate usability:

  • Nielsen’s Heuristic Analysis: A systematic review using 10 usability principles to identify design flaws.
  • Flow-Specific Usability Analysis: Deep dives into critical user journeys (e.g., checkout, onboarding) to pinpoint friction points.
Scoring System

Issues are prioritized based on severity:

  • Minor (1): Cosmetic flaws (e.g., inconsistent button colors).
  • Moderate (2): Partial task failure (e.g., a form that crashes on Safari).
  • Critical (3): Total task failure (e.g., a broken “Confirm Purchase” button).
Analysis Scope

What We Evaluated:

  • Flows: Onboarding, token trading, portfolio management.
  • Sections: Dashboard layout, transaction history, NFT key management.
Focus Areas: High-traffic pages and tasks driving 80% of user activity.
Why This Works
  • Clarity: Direct, scannable sections with headers and examples.
  • Actionability: Every finding ties to a concrete solution.
  • Visual Appeal: Infographics and annotated screenshots break up text.
Example Audit Findings

Here’s an anonymized example of an issue we uncovered in a past audit:

Critical Issue: Missing Confirmation for Card Removal

  • Flow: Managing payment methods in a crypto wallet
  • Problem: Users could accidentally remove a linked payment card without a confirmation step.
  • Impact: This could lead to unintentional disconnection from funding sources, frustrating users and increasing customer support requests.
  • Suggested Fix: Add a confirmation dialog with an undo option to prevent accidental card removal
Example Audit Findings

Here’s an anonymized example of an issue we uncovered in a past audit:

Critical Issue: Missing Confirmation for Card Removal

  • Flow: Managing payment methods in a crypto wallet
  • Problem: Users could accidentally remove a linked payment card without a confirmation step.
  • Impact: This could lead to unintentional disconnection from funding sources, frustrating users and increasing customer support requests.
  • Suggested Fix: Add a confirmation dialog with an undo option to prevent accidental card removal

Other projects

Carbon Focus

landing

Linear marketplace

crypto